Full 24 hours emergency service for drains - 03 9329 9122
Full service and repairs for commercial and industrial drains
An effective way for locating leaks and damaged pipes and drains
Install and repair downpipes, drains, sewer and stormwater systems
Full sewer and stormwater consulting and servicing
Onsite inspections to make sure your drains are cleared before the next big storm
6 Lothian St,
+613 9329 7722
You acknowledge that DRAIN STORMERS collects and processes “personal information” (i.e. information that we can contact you with) or “demographic and usage information” (i.e. information that you submit, or that we collect, that is not personal information but is necessary for the proper functioning and billing of our service). We may pass on your personal information to your mobile phone service provider to secure collection of fees. Further, we may pass on your information to governmental agencies, including but not limited to courts and district attorneys’ offices for legal proceedings and the prevention of crimes.
Collection of Personal Information
We take your electronic privacy seriously. While we are the sole owner of the information we gather on the Website, we will not share any of your information with any outside party without your explicit consent unless we are required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement or other government agencies, or comply with a legal process served on the Website, or court orders. We may pass on your personal information to your mobile phone service provider to secure collection of fees.
There are three kinds of information that DRAIN STORMERS obtains about you
Aggregate Information is anonymous data that Websites use to analyse trends, administer the Website, diagnose problems on the sites and communication networks, track users' movement, gather broad demographic information for aggregate use and to help improve the quality of the web pages. It may be your domain name, your IP address, or mobile phone network provider. None of this information is connected with Personally Identifiable Information.
Personally Identifiable Information is any information that personally identifies you. When you request and order, or place an enquiry from our website DRAIN STORMERS collects your contact details. This information is mandatory so that we are able to record the progress and the request of your order or enquiry, there will be additional information required to join the DRAIN STORMERS membership club. As a DRAIN STORMERS member you will be offered promotions as they come available. We also record other information including responses to promotions. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used. This information is collected to provide valuable research in better understanding the preferences of our members and to enable us to better target our communications, including promotions.
We may share Aggregate Information with our partners and advertisers. We will not share your Personally Identifiable Information with any third party unless we have obtained your expressed consent to do so. An "opt-out" option will always be made available to you with all communication.
Our use for your Personally Identifiable Information can include:
Where it is required by law
Outsourced service providers who manage the services we provide to you, including:
Data Quality and Security of Personal Information:
We take reasonable precautions to protect your security. We use encryption technology to ensure information is protected when being sent over the Internet. Unfortunately, there is always a risk involved in sending information through any channel including the Internet and you do so entirely at your own risk.
Authorised employees and contractors will have limited access to your personal information where it is necessary to enable them to perform relative functions. DRAIN STORMERS and our associated agencies and companies are obliged to respect the confidentiality of any personal information held by us.
Links to Third Party Websites:
This Website may contain links to other sites where we cannot be held responsible for the privacy practices of these sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every Website that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this Website.
Additional Privacy Information:
Further information on the National Privacy Principals (NPPs) and The Privacy Amendment (Private Sector) Act 2002; visit the Australian Federal Privacy Commissioner's Website at www.privacy.gov.au .